Refund policy

Perpetual Figurines

Return Eligibility
Returns are accepted within 14 days of delivery. Items must be unused, unopened, and in original packaging.

Non-Returnable Items
 • Opened or displayed figurines
 • Pre-orders
 • Clearance or sale items

Refund Processing
Refunds are issued after inspection and returned to the original payment method. Original shipping charges are non-refundable.

Damaged or Defective Items
If an item arrives damaged or defective, please contact us within 48 hours of delivery with clear photographic evidence. A replacement or refund will be provided.